profiling, which is almost any one’s mind, but if the shop to do business, but people are really bad. Not long ago, the cousin of the retail business to play in my store, I happen to have to go out, the store’s business will naturally give her escrow.
and I went back to the store half an hour later, and my cousin told me something.
she said that after I left, one dressed in very ordinary people to three bottles of water, she didn’t see what money is not how enthusiastic. Unexpectedly, the customer did not immediately leave the water after buying, but went to the front of the cigarette cabinet, to a package of 40 yuan, Yuxi, after the end of the account on the spot to open up to suck up.
cousin realized that the customer’s consumption level is actually very high. She exclaimed: "business really can not judge!"
do business really can’t judge a book, I also have some sympathy.
shop operation, I met a variety of customers every day. In my contact with some of the lower level of consumption, there is no shortage of people wearing high profile, elegant; some of the higher level of consumption, but wearing a very ordinary.
customer dress, it will affect people’s ability to judge their spending, however, as the owner, can not be based on these appearances in the reception of the above differences. In short, as a retail owner, we have to treat all customers alike, so as to stabilize the source, to gain.