The Work Foundation Award for Organisational Change

first_imgThe Work Foundation Award for Organisational ChangeOn 10 Sep 2002 in Military, Personnel Today Previous Article Next Article Related posts: Comments are closed. center_img Thisaward rewards HR teams that have demonstrated that they have led orsignificantly supported organisational change. Entrants improved businessperformance through their strategies. Judges looked for innovative approachesand evidence that entrants boosted employee morale and transformed behaviourwhile the companies were undergoing transitionCategory judgeKate Marsden is the HR director at Ventura, the customer contact centresolution provider. The Ventura HR team, led by Kate, won the 2001 PersonnelToday award for organisational change. Prior to joining Ventura, Kate worked ina variety of HR roles for BP Oil UK and was employee relations manager and headof training for Pizza Hut UK.Defence Aviation Repair Agency (Dara)About the company Dara is the largest government-owned aerospace repair facility in Europe. Itoffers a ‘one-stop-shop’ for repairs and support services for UK militaryaircraft The challenge When Dara achieved ‘trading fund status’ in 2001, it had to operate under acompetitive regime. New training, organisational design and a performancemanagement system were needed What the company did – Sent managers ‘back to the floor’ – Appointed eight ‘change champions’ from production roles rather than HR – Appointed a management consultancy which specialised in operationsimprovement – Involved 35 external parties, including trade unions, in the process Benefits and achievements – A shift in culture from military to commercial – Managers are now ‘letting go’ and adopting an empowered leadership style – Visible improvements in motivation, satisfaction and enthusiasm – A 35 per cent cut in manpower, saving £2m – Turnaround times on aircraft improved by up to 30 per cent Kate Marsden says: “It was large scale with short timeframes, andclearly committed to from the top down. The HR role was vital to maximiseresources and buy-in. Impressive results were achieved in terms of tangiblebottom line impact and broader organisation change.” The teamNo. in HR team 2Staff responsible for 4,500Bernard Galton Company secretaryCaroline Hose Head of organisation and employee developmentJohn Reilly Chief operating officerSteve Hill Chief executiveIan Beresford Squadron leader, lead change implementation manager Mike Fisher, Alan Gibb, Keith Taylor, Jim Hall Change implementation managers Paul Henry Head of Harrier maintenanceRachel Nealon Flight lieutenantDai MorrIs Production managerDave Kingdon Vice-chair of the Industrial Whitley committeeBupaAbout the company Bupa is a global healthcare organisation, with almost four million membersin around 190 countries worldwide The challenge Bupa was losing £1m a week. An employee survey rated it one of the poorestperforming service companies, and use of external consultancies had failed toturn this around What the company did – 20 of the businesses most experienced people were sent away for two weeksto define what was wrong – 28 strategic projects were developed – Employees were surveyed and discussed changes – Staff chose new office furniture – Customer complaints were acted out on video – An award was launched to recognise those who go the extra mile at work – A programme was started focusing on leadership in the new culture – Brand values were re-examined Benefits and achievements – Customer satisfaction up 6 per cent since 1998 – Business partnership and employee satisfaction are also up – Profit has doubled since 1999 Kate Marsden says: “A broad, intensive change programme, driven bybusiness performance issues. It showed evidence of strong leadership, teamworkat all levels and a desire to involve staff to gain buy-in. Numerousinitiatives were undertaken and were all notably well co-ordinated to ensureeffective implementation. Impressive results across a range of measures.” The teamNo. in team 7Staff responsible for 40,000Bob Watson Group HR directorSimon Sheard Group marketing directorBarry Dyer Organisation development directorKerry Penrose Resource manager, organisation developmentJeremy Topple Group management development consultantTrish Ospedale Group management development consultantKate Howat Group management development consultantNicola Rowe Group management development consultantGapAbout the company Gap is a clothing and accessory retailer with more than 4,200 storesworldwide The challenge Facilitating the relocation of Gap’s European headquarters from London to Rugby.The move was also used to consolidate business units, develop talent andimprove culture and profitability What the company did – HR led the strategy and the decision – providing coaching and guiding tomanagers – Provided all departments with a single point of contact – Outsourced some activity to allow HR to become true internal consultants – Developed staff focus groups to gauge morale and motivation – Encouraged staff to move by providing details of new area, visits toRugby, retention bonuses and stock options Benefits and achievements – 48 per cent of employees were relocated with a 95 per cent retention rate – Europe was the most successful trading zone for Gap in 2001 – Levels of morale and motivation remained high throughout the move – All financial goals were achieved (Gap did not want to disclose these) Kate Marsden says: “A broad change programme centred on relocation andrestructuring of the head office functions. The entry was notable for itsstrong team approach, and innovative methods were deployed to use resourceseffectively and involve all levels. A very thorough, professional approachleading to good achievement against objectives.” The teamNo. in team 23Staff responsible for 5,606Steve Finlan Vice-president of HR, EuropeJoan Porter-Butler Employee relations managerJoanna Phillpot HR managerVanessa Evans recruitment and training managerSue Matthews Compensation and benefits managerDebra Corey Director of international compensation and benefitsThe Work Foundation continues the mission of The Industrial Society toimprove the quality and productivity of UK working life. Our uniqueunderstanding of the importance of nurturing and developing human capital,enables us to work with our clients to bring about in-depth sustainable change,through our distinctive brand of research and consultancy, and leadership andcoaching programmes. Features list 2021 – submitting content to Personnel TodayOn this page you will find details of how to submit content to Personnel Today. We do not publish a…last_img read more

Prep Sports Roundup: 4/3

first_img Brad James Tags: Baseball/Beaver/Boys Soccer/Carbon/Delta/Gunnison/Manti/Millard/Monticello/North Sanpete/North Sevier/North Summit/Panguitch/Providence Hall/Richfield/Softball/South Sevier FacebookTwitterLinkedInEmailBoys SoccerRegion 14HERRIMAN, Utah-Jager Springer and Sam Clark each scored as the Delta Rabbits doubled up Providence Hall 2-1 in Region 14 boys soccer action Tuesday.Region 15RICHFIELD, Utah-Carlos Navarro scored twice and the North Sanpete Hawks blanked Richfield 3-0 Tuesday in Region 15 boys soccer action. Dentley Talbott also scored for the Hawks and Mario Hernandez posted the shutout for North Sanpete.MONROE, Utah-Brian Chavez and Julio Carrasco each scored as the Manti Templars doubled up South Sevier 2-1 in Region 15 b0ys soccer action Tuesday. Mario Carrillo scored in the loss for the Rams.Softball2-A CentralSALINA, Utah-Maddie Edwards went yard twice and the Gunnison Bulldogs pounded North Sevier 13-1 in 2-A North softball action Tuesday.2-A SouthPANGUITCH, Utah-Bailee Hunter doubled and tripled and the Beaver Beavers routed Panguitch 24-0 Tuesday in 2-A South softball action.Region 15MANTI, Utah-Addelyn Brotherson went yard and doubled, helping the North Sanpete Hawks to an 8-2 win over Manti in Region 15 softball action Tuesday.Non-RegionMONROE, Utah-Cali Fossat hit three homers, amassing 8 RBI overall, as the Carbon Dinos smacked South Sevier 27-9 Tuesday in non-region softball action.Baseball2-A NorthCOALVILLE, Utah-Parx Bartholomew went yard three times and the Gunnison Bulldogs routed North Summit 15-0 in 2-A North baseball action Tuesday. Bowen Jensen added three doubles and picked up the win on the mound for the Bulldogs.MONTICELLO, Utah-Burke Mickelsen homered twice and Rocky Bringhurst added a pair of doubles as the North Sevier Wolves decimated Monticello 23-3 Tuesday in 2-A North baseball action. Hunter Higgs, Ryan Delgado and Shawn Sorensen also homered for the Wolves, with Stockton Andersen adding three doubles. Higgs, Delgado, Mickelsen and Brody Butler also added doubles in the rout for the Wolves.2-A SouthFILLMORE, Utah-Crayton Hollingshead and Hunter Hafen each doubled and the Beaver Beavers got past Millard 9-6 in 2-A South baseball action Tuesday. Tyce Raddon took the win on the mound for the Beavers. Written by April 3, 2018 /Sports News – Local Prep Sports Roundup: 4/3last_img read more

Libya: HMS Liverpool to Bombard Mad Dog

first_img Libya: HMS Liverpool to Bombard Mad Dog View post tag: Dog May 3, 2011 View post tag: Liverpool View post tag: News by topic View post tag: Naval View post tag: HMS Back to overview,Home naval-today Libya: HMS Liverpool to Bombard Mad Dog center_img View post tag: Libya View post tag: Bombard View post tag: Mad BRITISH destroyer HMS Liverpool was last night preparing to shell targets in Libya and quicken the downfall of tyrant Colonel Gaddafi…By David Willets (thesun)[mappress]Source: thesun, May 3, 2011; View post tag: Navy Share this articlelast_img read more


first_imgAzteca Asks Site Review Committee For Green Light On Proposed ExpansionOCTOBER 31ST, 2016 BRITNEY TAYLOR EVANSVILLE, INDIANA An Evansville Milling Company asks a site review committee for the go-ahead on a proposed expansion.Azteca Milling is looking to build an addition onto its existing warehouse on North U.S. 41 in Vanderburgh County. The addition would include storage and office space. The company also presented a request for an interior road onsite to help vehicles get to the new addition.The committee told Azteca about a few issues that needed to be addressed, but once they did it would sign off on the addition.Azteac is in the process of hiring warehouse managers. The board also heard proposals for improvements to the Thornton’s on East Morgan Avenue, along with subdivisions on South Green River Road and Oak Grove Road.Several Deputies Honored At Special Ceremony At The Old CourthouseOCTOBER 31ST, 2016 BRITNEY TAYLOR EVANSVILLE, INDIANA Several Vanderburgh County Sheriff’s deputies are honored in a special ceremony. They gathered at the Old Courthoue Monday afternoon to recognize their recent accomplishments.Lieutenant Jim Martin and Corrections Officer Nancy Angermeier were retired. Lieutenant Matt Schnell and Sergeants Mike Bishop and Derek Lappe were promoted. Deputies Brent Persinger and Skye Terhune completed their probationary periods. And Lucas Ray and Josh Heilser were sworn in as the newest deputies on the force.FacebookTwitterCopy LinkEmailSharelast_img read more

Please, mayoral candidates, adhere to the law

first_imgDear Editor: As president of the Hoboken Chamber of Commerce, I have testified before the City Council on various topics and also shared thoughts with all the currently elected officials vying to become Hoboken’s next mayor. Consistently I emphasized that proper process is the cornerstone to effective governance and cultivating a favorable business climate.In that vein, I write to ask each mayoral candidate to publicly agree that if elected she or he will adhere to legal principles even if doing so is against popular sentiment. More succinctly, I am asking that all the candidates step forward and say that as mayor they and their administration will be aligned with the teachable moment set down by the New Jersey Appellate Court in its Monarch Development/Shipyard decision where the unanimous three judge panel cogently observed: “If there is a lesson to be learned from this case, it is the rule of law is paramount and cannot be sidestepped to avoid unpopular land use application.”Following that advice will prevent costly and lengthy legal battles, and foster business confidence in Hoboken. Richard W. Mackiewicz, Jr., Esq.President,Hoboken Chamber of Commercelast_img read more

OCBP Repeats As Winners Of The Longport Women’s Invitational

first_imgOCBP winners of the 2018 Longport Women’s Invitational! (Photo Credits: Dale Braun) Last night, Wednesday, July 11th, the OCBP won the 2018 Longport Women’s Invitational after winning this event last year.  The evening had clear skies and relatively calm waters as the OCBP easily won three out of five events.Maggie Wallace after winning the Paddleboard Race.Maggie Wallace repeated her wins from Monday’s Cape May County races again in back to back races in both swimming and the paddleboard races.  Additionally, this was Maggie’s 3rd and 4th race wins of the day, as she had earlier competed and won both the Swim and Surf Dash races at the US Lifesaving Association Mid-Atlantic Races in Rehoboth Beach, DE in the morning.Surf Dash Team (Sam Brady, Grace Curry, Erin Murphy and Kat Soanes) after winning 1st place.The Surf Dash team of Sam Brady, Grace Curry, Erin Murphy and Kat Sloanes also won their race.The following are the race results:Doubles Rowers Laura Mastrangelo and Jackie Pauling preparing for their race.Doubles Row:1st – Margate2nd – Avalon3rd – VentnorSwimmer Maggie Wallace coming in 1st place.Swim:1st – Ocean City – Maggie Wallace2nd – Wildwood Crest3rd – LongportPaddleboard racers preparing for their start. Maggie Wallace is near left in pink cap.Paddleboard1st – Ocean City – Maggie Wallace2nd – Wildwood Crest3rd – WildwoodSingles Rower Jackie Pauling starting her race.Singles Row:1st – Sea Isle City2nd – Avalon3rd – BrigantineMaggie Wallace, winner of the Swim and Paddleboard races.Surf Dash winners Sam Brady, Grace Curry, Erin Murphy and Kat Soanes.last_img read more

O.C. Tabernacle Features Ex-Baseball Star Darryl Strawberry on Sunday

first_imgEight-time Major League Baseball All-Star Darryl Strawberry will speak at the Ocean City Tabernacle at the 8:30 a.m. and 10:30 a.m. services on Sunday, July 28.Throughout his 17-year career, Strawberry played with the Mets, Dodgers, Giants and Yankees, winning four World Series titles and leading the National League in home runs in 1988 with 39.From battling cancer to substance abuse and addiction, his life has taken many turns. Committed to using his status and story to serve the Lord as an ordained minister, he is on a mission to help others transform their lives.Darryl Strawberry (Courtesy Ocean City Tabernacle)Also at the Tabernacle, Laura Story will perform a concert Sunday evening at 7 p.m. A Bible teacher, bestselling author, worship leader and Grammy Award–winning singer/songwriter, Story is known for songs such as “Indescribable” and “Mighty to Save.”Her No. 1 hit “Blessings” was certified gold in 2011 and inspired her first book, “What If Your Blessings Come Through Raindrops.”Her music and writing, including her second book, “When God Doesn’t Fix It,” show God’s love and grace intersecting with real life, according to a Tabernacle press release.With a master’s degree in theological studies and a doctorate in worship studies, Story has served as a worship leader at Perimeter Church in Atlanta since 2005.Her greatest joy is being a wife to her husband, Martin, and mother to her children, Josie, Ben, Griffin and Timothy, the press release said.Join the Ocean City Tabernacle to hear more distinguished speakers every Sunday at 8:30 a.m. and 10:30 a.m. through Sept. 8. For a complete list of events and speakers, visit Story (Photo Courtesy Ocean City Tabernacle) Ocean City Tabernacle offers the Son Club throughout the school year.last_img read more

Waitrose hires first director of food service

first_imgWaitrose has recruited its first director of food service Simon Burgess as the retailer taps growth in casual dining and grazing.Joining in September this year, Burgess, who is currently the vice president of InterContinental Hotels Group, will oversee the development of Waitrose’s food service offer.Burgess has 20 years of experience in the retail industry, having previously been commercial director for Fortnum and Mason, and has held commercial roles at Marks & Spencer including as category manager for in store hospitality.Ben Stimson, retailer director of Waitrose, said that evolving its foodservice offer would increase consumer excitement around its food.“Simon brings a wealth of experience that will be invaluable in ensuring our hospitality makes our shops dynamic and vibrant places to visit.”Waitrose also held three-course restaurant-styled dinners at its new Haywards Heath store throughout April and May 2017.last_img read more

A decade of student impact

first_imgHealth care reform in Colombian prisons. Community nutrition in Dorchester, Massachusetts. FDA approval of new drug therapies. These are just some of the research areas undergraduates have investigated with the support of the Cordeiro Family Undergraduate Research Fellowship for Global Health and Health Policy.Now in its 10th year, the fellowship has funded undergraduate research projects for more than 100 students. The most recent cohort, all with secondary concentrations in global health and health policy, shared highlights from their senior theses with members of the Cordeiro family at a celebratory program held March 27. Many plan to go to medical school after they graduate, and three — Vivian Chan ’15, Aubrey Walker ’15, and Michelle Lee ’15 — were awarded Fulbright grants to continue their research.The fellowship program was recently endowed by the Cordeiros — Carlos Cordeiro ’78, M.B.A. ’80; Peter Cordeiro ’79, M.D. ’83; Eduardo Cordeiro ’89, M.B.A. ’94; and Patricia Cordeiro-Seth ’81 — to support future generations of global health and health-policy scholars.“We wouldn’t have been able to attend Harvard without financial aid,” said Eduardo, who noted that he and his siblings were searching for ways to stay connected to a place that had been so influential in their lives. “We wanted to give back by supporting undergraduates and their research.”Looking at prison reform“The Cordeiro Fellowship allowed me to pursue my research — it is another example of the kind of transformative experiences that Harvard is able to provide,” said Walker, who also received a David Rockefeller International Experience Grant.Walker traveled to Colombia with research adviser and Harvard graduate student Julián Urrutia to conduct a health-needs assessment in a men’s prison.“We wanted to take a snapshot of the kind of health issues prisoners were experiencing,” said Walker, who has long been interested in the impact of racial and ethnic disparities in access to health care.Ultimately, he wants to help improve the delivery of health care in correctional systems. Now with a Fulbright, he will return to Colombia after graduation to work with Urrutia to improve the quality of care in the country’s prisons.How does an urban community feed itself? Annika Nielsen ’15 spent her summer investigating how residents in urban areas of Dorchester purchased food. She found that it wasn’t always convenience that influenced their shopping habits and nutritional choices. “Residents don’t go to the nearest supermarket or neighborhood store,” she said. “They would rather go to the store that has the best prices, even if it means a lot of travel. They tend to value price over proximity.”Nielsen was able to use the fellowship funds to interview residents, pay transportation costs, and buy items in local stores while conducting research. “It was a wonderful experience to investigate these issues in the neighborhood where I grew up,” she said.After graduation, Nielsen said she plans to work with a local start-up that focuses on community nutrition plans. She is excited about helping to create a cooking-class curriculum and working with residents on healthy eating. “This experience gave me a lot of insight into community health and how we might be able to alleviate health disparities through education,” she said. “I can’t wait to do more.”FDA approval of new drug therapiesWith the help of the fellowship, Audrey Zhang ’15 was able to work alongside clinicians at Brigham and Women’s Hospital on her independent project: an examination of how the U.S. Food and Drug Administration (FDA) evaluates the efficacy and safety of new drugs.“It was such an interdisciplinary and collaborative environment,” said Zhang. “I was able to look at how we approach medical innovation historically, alongside people who are doing legal research and outcomes research that will impact health policies.”Zhang said she can’t wait to continue her examination of pharmaceutical policy at medical school in the fall. “There are so many aspects that I’d like to continue to research,” she said. “I’m really excited.”Having a real impactThe Cordeiro family returns to campus every year to hear these student presentations. “What these students are achieving is just remarkable,” said Eduardo Cordeiro. “We feel so fortunate to continue to be engaged with such a high-quality program.”The fellowship celebration also included the Cordeiro Symposium (March 28), attracting more than 50 former fellowship recipients and leading health experts, including Richard Frank, assistant secretary for planning and evaluation, U.S. Department of Health and Human Services; Gary Gottlieb, CEO, Partners In Health; David Blumenthal, president and CEO, The Commonwealth Fund; Sandra Lynne Fryhofer ’12, director of delivery system reform in the Office of Health Reform, U.S. Department of Health and Human Services; David Cutler, Otto Eckstein Professor of Applied Economics; and Joseph Newhouse, John D. MacArthur Professor of Health Policy and Management.“My siblings and I really wanted to stay connected with Harvard,” said Eduardo Cordeiro. “We think these fellowship recipients are having a real impact and are our future leaders.”last_img read more

The Data Center Patch Process: Don’t Settle for the Status Quo!

first_imgI remember when ATM’s first arrived on the scene.  A lot of people dismissed the idea. “Why do I need that?” they’d snarl.They just couldn’t see beyond the status quo.   Payroll would hand out paychecks on Thursday night, workers would rush to the bank at Friday noontime — or on Saturday morning — and stand in line to get the cash. If they missed the banking window — or ran out of cash half way into the weekend — then they were out of luck.Everybody was so accustomed to the status quo, they didn’t even know that they had a problem. Dell EMC shatters the status quo with its regularly scheduled delivery of pre-tested, interoperable firmware and software releases (called the Release Certification Matrix or RCM) and VCE Vision Intelligent Operations Software (which automates various phases in the process).ESG Lab benchmarked the process for types of “build versus buy” infrastructure:DIY (Do It Yourself) Worst (i.e., integrate and build multi-vendor gear)DIY Best Case (i.e., build with a vendor reference architecture)Converged System with RCMConverged System with RCM and VCE Vision Software.The benchmark numbers were astounding.For example, in the Audit Phase alone, the Dell EMC Converged Systems for the VCE Vision Software scenario was 6 to 22 times faster than the DIY infrastructure.Modern infrastructure beats the status quo in other patch and upgrade phases, too.Time saved means that you can patch and upgrade more often (and improve infrastructure) and spend more time doing other things (what the business wants).See for yourself.Go to and download the report. IT Operations’ Status QuoSimilarly, the infrastructure patching and upgrade chore is a big problem that many IT organizations just accept.   “It’s the way we’ve always done things.  There’s no avoiding it.”Typically, IT staff spends weeks planning firmware upgrades across their servers, storage and network technologies.  Adding virtualization software upgrades adds more complexity.   Siloed teams of system administrators and engineers can drag this out to months of planning.Then there’s the cost of the equipment and the time it takes to find and test the interoperability of the releases.A recent study by ESG Lab shines a light the problem — and the solution — by wall-clock benchmarking the whole process of patching and upgrading traditional “Do It Yourself” infrastructure versus modern, engineered and manufactured Dell EMC converged infrastructure.The study measured the typical phases of the process:Audit – Where are my components? What revs are they on? What needs to be updated?Research – Should I do the update? How will it impact other components? Intermediate revs? Prerequisites?Plan – What is the component upgrade order? Who will it impact? Do I need professional services?Download and Stage – Where do I get the updates? How big are the files? Where should they get stored?Update – How long will the component be unavailable? Will there be downtime?last_img read more